Notice of Privacy Practices

Effective Date: January 1, 2026. This Notice of Privacy Practices describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.

Our commitment to privacy

LiveWell Psychiatry & Men's Health is committed to protecting your health information. This notice explains how we may use and disclose protected health information, often called PHI, to carry out treatment, payment, or healthcare operations and for other purposes permitted or required by law.

We're required by law to maintain the privacy of your protected health information, provide this notice of our legal duties and privacy practices, follow the notice currently in effect, and notify you after a breach of unsecured protected health information.

How we may use and disclose your information

Treatment

We may use and disclose health information to provide, coordinate, or manage your care. For example, we may coordinate with another clinician, pharmacy, lab, or referral partner when that helps your treatment.

Payment

We may use and disclose health information to bill and collect payment. That can include insurance eligibility, claims, prior authorization, payment processing, or collection activity when permitted by law.

Healthcare operations

We may use and disclose health information for healthcare operations such as quality review, credentialing, compliance, staff training, business planning, security, and ordinary clinic administration.

Other uses and disclosures allowed by law

We may use or disclose health information without written authorization when the law allows or requires it. Examples include public health activities, health oversight, court or administrative orders, law enforcement requests, workers' compensation, serious threats to health or safety, abuse or neglect reports, coroners or medical examiners, military or national security activities, and other legally required disclosures.

CCTV and clinic safety

Our office uses CCTV audio and video recording for safety and security. Recordings may incidentally capture protected health information. They're stored securely and accessed only for safety, security, operational, or legal purposes as permitted by law.

Special protections

Some information has extra protections, including psychotherapy notes, certain mental health records, substance use disorder records protected by 42 CFR Part 2 when that rule applies, and other categories protected by state or federal law. When additional authorization is required, we'll ask for it. If Part 2 applies, we won't use or disclose those records in investigations or legal proceedings against you unless you consent or a court order or other law allows it.

Uses that need your written authorization

Most uses of psychotherapy notes, most marketing uses, sale of health information, and other uses not described in this notice require your written authorization. You can revoke an authorization in writing at any time, but that won't undo uses or disclosures already made based on the authorization.

Your rights

Personal representative

If someone has legal authority to act for you, such as a parent, guardian, medical power of attorney, or personal representative, they may be able to exercise your rights. We'll verify that authority before sharing information or making changes.

Request restrictions

You have the right to request restrictions on certain uses and disclosures of your health information. We aren't required to agree to every request, except where the law requires agreement, such as certain paid-in-full services you ask us not to disclose to a health plan.

Confidential communications

You have the right to request confidential communications, such as asking us to contact you in a certain way or at a certain location. We'll accommodate reasonable requests.

Inspect and obtain a copy

You have the right to inspect and obtain a copy of health information used to make decisions about your care, including medical and billing records, with limited exceptions allowed by law.

Amend

You have the right to ask us to amend information you believe is incorrect or incomplete. We may deny the request in certain situations, but we'll explain the decision.

Accounting of disclosures

You have the right to request an accounting of disclosures of your health information for certain disclosures made during the six years before your request. Some disclosures, including treatment, payment, healthcare operations, and disclosures you authorized, are not included in the accounting.

Paper copy

You have the right to receive a paper copy of this Notice of Privacy Practices at any time, even if you've agreed to receive it electronically.

Breach notice

You have the right to be notified if we discover a breach of your unsecured protected health information.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with LiveWell or with the U.S. Department of Health and Human Services Office for Civil Rights. We won't retaliate against you for filing a complaint.

To contact LiveWell about this notice or a privacy complaint: Ragnar Scott, Practice Owner, LiveWell Psychiatry & Men's Health, phone (509) 596-1138, email info@livewellwith.us.

To contact the Office for Civil Rights: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Washington, DC 20201, phone 1-877-696-6775, or use the OCR complaint portal.

Changes to this notice

We may change this notice and make the revised notice apply to information we already have and information we receive later. The current notice will be posted on this website and will show the effective date.